Inclusive Care

Outreach

ICS launched its Outreach Services for Children and Young People in July 2011. Since then, it has been supporting children, young people, and adults with a wide-ranging spectrum of needs in the community and within family and individuals own homes.
Currently, the number of the children, young people and adults supported by the Outreach service is 68.

The service is regulated by CQC and currently has an overall rating of Good following the most recent inspection.

ICS feel our strength through specialising in flexible community-based services, ICS have amassed a catalogue of evidence in managing services across multiple sites and have spent many years developing a culture that supports its staff and customers with regards to risk. Through developing our risk policy, ICS have developed an evidenced based approach to risk assessment and management and see this as an important strategy in enabling a balance of the management of risk with innovative and personalised practice.

Who we support

Our core audience could be described generally as individuals with a learning disability, autism(s) and/or behaviours that challenge including those with a mental health condition along with young people leaving care.
It is worth noting, that along with working with young people to develop their pathway, we are also recognised by our commissioners and can demonstrate our skills as a specialist provider working with young people that have additional needs and requirements, may self-harm, misuse alcohol/drugs, have a history of physical abuse and those involved within the CJS.
In addition, the spectrum of young people we have/currently support include those; involved in gangs and offending behaviour, who have experienced CSE, PTSD and other trauma related conditions, ADHD, OD for example.

How we support

The people who use ICS outreach services, or their families/carer, are given an individual budget after assessment for facilitating their care in their own community.

Service users, or their families/carer can take the individual budget as a direct payment, or while still deciding on the care they want and from whom, they can ask local authorities to commission the care services on their behalf. They can also specify a combination of the two routes to accessing outreach care.

Family Intervention

Our service often works with families who are in or facing crisis and who need vital intervention at a key moment in their lives and help to overcome multiple, complex issues. By offering practical, tailored, and emotional support our aim is to work with the individual(s) and provide the right level of support to then empower them to address short- and long-term challenges, reducing problems and risks and in some cases, helping a child/individual to remain with their family or family home. We also offer home visits, welfare checks and supervised contact support. Other areas or our work include:
• initial assessments of a families' needs
• regular caseload review meetings to progress and achieve desired outcomes.
• working with multi-agency networks to evaluate caseload needs and the progress that has been made.
• adhering to professional practice standards and legislations, including confidentiality, safeguarding, equality, diversity, and inclusion policies.
• ensuring an up-to-date knowledge of local service provision for appropriate signposting and referrals.
• assessing parenting skills and helping people to build physical and emotional caring abilities through a range of practical activities.
• helping children with learning and development.
• enhancing parents' understanding of different play strategies.
• providing practical home management and budgeting advice.
• coaching, mentoring, and motivating support to families
• maintaining accurate and up-to-date administration and caseload records, including reports of all interactions.
• staying with a family during a crisis, such as a parent being in hospital.

Supporting you in your home

Our service assists individuals to access accommodation, successfully manage their home and develop ability to live independently in their community. Our support staff will encourage, enable, and empower you to maintain community links and interests which help you to maintain independence. The service is provided in individuals home and in the local community. It is time-limited support, so we will work closely with people to help them achieve their goals that will allow growth and movement along a pathway to independence.
Our aims are:
• Help you to set up and maintain your home
• Support to live independently in your own community
• Provide you with support tailored to meet your needs
• Provide advice, advocacy and liaise with other organisations
• Support you to effectively manage your finances
• Provide you with advice and support for personal safety
• Work towards reducing the stigma around help seeking and mental health
• Involve you fully in all aspects of your support planning and delivery
This service is designed to link with universal and mainstream services and the individual’s support network, to help the individual stay and live well.
Overall, the individual being supported will experience a high-impact, high-energy prevention service that will focus on positives, continuous improvement, enablement, and social inclusion.

Referrals

We can consider referrals if a child is over five years old and has a disability diagnosed.
For more information or for a conversation about any referral you may have, please contact.
Marina Chorbadzhiyska, Outreach Manager
Tel: 0208 221 2505
Email: marina@inclusivecare.co.uk